Product Warranty

CareLine Cosmetic and Care Pty Ltd (the “Manufacturer”) is proud to provide this a limited warranty determined by the shelf life of product minus 6 months (this “Warranty”) to support our commitment to your satisfaction with CareLine® Products.
 
Although CareLine® products are preserved well and durable, they will require proper storage conditions at their best. Please read the storage conditions listed on each product label to see how easy it is to care for your CareLine® Products to ensure years of service. In the unlikely event of a problem with any CareLine® product or to learn more about caring for your product, please contact our customer team at info@skinlab.com.au or visit www.skinlabaustralia.com.
 
  1. The Warranty:
The Manufacturer gives the following Warranty in respect to the CareLine® Products, subject to the terms and conditions set out below.
  1. One (1) Year Repair or Replacement:
The Manufacturer warrants for a period of the product’s shelf life, at its sole option repair or replace, without charge, any CareLine® or SKINLAB® Product which fails due to a defect arising from its manufacture.
  1. Warranty Transferable:
This Warranty is valid only to the original owner of the CareLine® Product and is transferable to subsequent owners at the agency’s discretion. Upon transfer of title by the original owner of the Product to any third party this Warranty shall be valid and continue to have effect.
  1. Claims:
All claims under this Warranty must be made by notice in writing issued to the Manufacturer by email to info@careline.com within seven (7) days after the occurrence of any event which gives rise to a claim pursuant to this Warranty. The full product packaging must be available for claims to be substantiated with the batch number portion still legible.
  1. No Warranty of Merchantability:
The Manufacturer and this Warranty do not offer or provide a warranty either implied or expressed of merchantability or fitness for a particular purpose, except as expressly stated herein.
  1. Not Covered by this Warranty:
This Warranty does not cover damage or defect arising out of:
(a) fair wear and tear;
(b) misuse, abuse or mishap;
(e) exposure to ultraviolet radiation or outdoor use;
(h) use as a structural element;
(i) not storing the products at any point under the specified storage conditions
(j) any event not due to a defect in the manufacture of a CareLine® Product.
7. Statutory Rights:
The terms and conditions herein do not affect any mandatory conditions, non-excludable terms or warranties implied by the Trade Practices Act 1974, or other statutory right. The limitations and exclusions contained in this Warranty do not limit or exclude the application of the mandatory conditions, non-excludable terms and warranties implied by the Trade Practices Act 1974, or other equivalent state or federal legislation or act, insofar as any such limitation or exclusion would:
(a) contravene such legislation or act: or
(b) cause any part of this Warranty to be void.
8. Manufacturer’s Liability:
The Manufacturer’s liability for a breach of any expressed term or condition under this Warranty or any nonexcludable or implied term, condition or warranty is limited at the option of the Manufacturer to:
(a) replacement of the Products: or
(b) refunding the original cost of the Products that breached this Warranty.
(ii) The Manufacturer excludes consequential loss of any kind and all terms, conditions and warranties implied by custom, the general law or statute
 
MEA United Arab Emirates
Tel:+971 6 7670654
Fax:+971 6 7670954